Location
Magny-le-hongre
Night receptionist
With 400 rooms, a bar, and a snack bar, B&B HOTELS Disneyland® Paris caters exclusively to an international leisure clientele and welcomes more than 300,000 guests year-round. The hotel belongs to the leading independent economy hotel chain in France, the B&B HOTELS Group.
Your job description
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- Guest Welcome: Welcome our guests with a personal touch, whether by phone or in person.
- Reservations: Master the art of reservations to create memorable stays.
- Problem-Solving: Use your customer service expertise to turn disputes into smiles.
- Hotel Services: Enthusiastically promote the hotel’s exclusive services.
- Teamwork: Collaborate with a positive and team-oriented staff.
- Guest Loyalty: Build customer loyalty through exceptional and personalized service.
- Front Desk Management: Keep the front desk impeccable, as the first impression is key.
- Administrative Tasks: Efficiently manage arrivals, departures, billing, and payments.
- Client Data: Keep guest information updated for effective communication.
- Cash Handling: Handle your cash register with professionalism and a sense of responsibility.
Your technical skills
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What You Bring to the Role
- Positive Attitude: A welcoming smile and a friendly attitude.
- Problem-Solving Skills: A knack for resolving disputes with ease.
- Passion: A passion for sharing the exclusive benefits of our hotel.
- Teamwork: An unwavering team spirit.
- Customer Loyalty: The determination to build guest loyalty with every interaction.
- Communication: Charisma and excellent communication skills.
- Adaptability: The ability to work independently and adapt to unforeseen situations.
- Language Skills: Proficiency in English for seamless communication.
- Technical Skills: Familiarity with the Opera hotel management system.
Do you need other informations?
Contact us