Location
Nord of Italy
Mandate Manager
For the next openings planned in the Northern Italy area (Region Piemonte), we are looking for Mandate Managers (both singles and couples) interested in managing one of our Hotel by opening their own company.
Join our dynamic team as an Hotel Manager and take charge of the day-to-day operations of one of our properties.
Department
Hotel Manager
Report to
Chief Operating Officer
Work mode
On site
Contract type
collaboration contract and opening of your own company
Language level
Good knowledge of English and Italian, knowledge of other languages will be considered a plus.
Apply
Your job description
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Role
The Partner (Mandate manager) is a key figure in the company, responsible for the operational, economic and strategic management of the hotel. With a strong customer and results orientation, he or she leads the team toward achieving goals, ensuring adherence to brand standards & values and fostering a positive, dynamic and growth-oriented work environment.
Main Activities
• Operational management of the hotel, ensuring high standards of service and customer satisfaction.
• Assuring a warm welcome and the best customer experience to our guests.
• Developing and implementing business strategies to increase revenue and occupancy rates.
• Manages room pricing on a day-to-day basis, constantly monitoring competitors and occupancy rate.
• Proactively implements sales actions to expand business opportunities.
• Controlling the budget and operating costs to optimize the profitability of the Hotel business.
• Collaboration with HQ departments to align with corporate strategies.
• Recruiting, training and evaluation of own staff in line with the values.
• Coordination and supervision of own staff to ensure an efficient and motivating work environment.
• Selection and performance monitoring of cleaning and laundry providers.
• Ensuring compliance with local regulations and brand quality standards.
• Monitoring & Management of customer complaints and needs.
Your background
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• Bachelor’s degree or related degree in tourism, business or management (preferred)
• Proven experience in the hospitality industry in management responsibility roles.
• Alternatively, background from structured Retail or F&B sectors with strong customer and operational management orientation.
Your technical skills
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• Hospitality business management skills
• Experience and knowledge in Revenue Management & Front office
• Ability to analyze the local market and develop effective Sales strategies to maximize the revenue.
• Familiarity with management software for budgeting, front/back office.
• Propensity to use digital technologies and IT tools.
• Excellent knowledge of English, knowledge of other languages will be considered a plus.
Your soft skills
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• Excellent managerial, organizational and communication skills
• Entrepreneurial spirit and proactivity in identifying new opportunities for business growth and development
• Flexibility and dynamism
• Attitude for collaboration
• Strong customer orientation
• Leadership: ability to engage, support and develop own direct employees
• Ability to resolve conflicts and foster a positive and constructive environment
• Strategic vision and decision-making skills consistent with chain objectives.
• Efficient planning and management of activities and resources
Do you need other informations?
Contact us